So as to exercising your right of return, it's essential to advise us of your final decision by means of a clear statement.
We'll e-mail your delivery confirmation and tracking data in 24 several hours of your get leaving the warehouse.
You may receive an e mail that has a monitoring amount inside of 1 business enterprise day after your item continues to be shipped. Should you have not been given tracking facts inside of seven-ten small business days of putting your order, make sure you achieve out to our customer service workforce.
Following receiving guarantee promises, The Bio Flame reserves the right to approve or reject promises determined by the information and proof submitted. Registration inside 1 calendar year from the date of buy is required for that guarantee for being valid. Make sure you reach out to product [email protected] with any questions or to begin a declare.
Returns Items returned in just fourteen days in their original cargo day in very same as new issue might be eligible for a complete refund or shop credit.
Any value and availability information and facts shown on Amazon Internet site(s), as applicable at enough time of buy will utilize to the acquisition of the product.
Our Wall-Mounted Ethanol Fireplaces are made to provide the house by using a wealthy sense of heat and comfort. In contrast to common wood or electric American Made Grills - Encore Double Side Burner powered fireplaces, your wall-mounted bio-ethanol fireplace can easily be put in in under quarter-hour with no need for additional connections.
If your purchase has by now been transported, remember to Keep to the return course of action immediately after acquiring the product or service.
Curbside shipping and delivery provider provides shipping and delivery of your respective product(s) for the suppress at the conclusion of your driveway(Won't include things like setup). The delivery driver will then just take it from the truck and supply it on curbside. Delivery OUR Big ITEMS
As soon as you spot your purchase, you are going to acquire an order confirmation e mail. Which means We've got been given your get within our technique and preauthorized your credit card for the acquisition.
In case you possibly didn't have the prospect to open the box and completely Examine your products, you could potentially compose "Matter to concealed damage" around the provider's supply receipt, then signal.
Just the gasoline is difficult to find unless you purchase from Amazon and that’s expensive. Arrived in a short time and was happy with that. It’s incredibly wonderful and offers a lot more Summerset Quest Series Built-in Gas Grill warmth than I thought it would.
Fireplace Bros won't be accountable if you decide to use your very own freight forwarder to ship your solution. If you decide to export it, we can even not be liable. We shall also not be outlined in any export documentation.
Because 2007, The Bio Flame has been contributing to a far more eco-pleasant planet while lights up the lives of consumers within the world. While using the introduction of The Bio Flame Leading bio-ethanol fuel, we’ve developed an opulent line of fireplaces that deliver all the heat and wonder of the flame without the destructive environmental outcomes associated with standard wood-burning fireplaces, gas fireplaces, or electrical fireplaces.